Virtual Town Hall on housing Wednesday night for Fort Wood

(Fort Leonard Wood)–Fort Leonard Wood garrison leaders are inviting Soldiers and their families to attend a virtual town hall to discuss housing. The event will begin Wednesday evening at 6 o’clock and will be live-streamed through Facebook at www.facebook.com/groups/672741406696528 – anyone wishing to participate should click “Join Group” on the page. According to Col. Jeff Paine, U.S. Army Garrison Fort Leonard Wood commander and host of the event, the intent is to provide an internal forum for installation leaders to personally connect with Soldiers, Army families, and other residents of Fort Leonard Wood to help ensure safe, quality family housing is being provided. Representatives from Fort Leonard Wood’s housing partner, Balfour Beatty Communities, will also be on hand to engage with housing residents. Army senior leaders placed housing as the No. 1 priority for quality of life in 2019, following complaints of health concerns inside homes and mismanagement of housing contractors. In response to resident concerns here, the Directorate of Public Works Housing Division hired two additional permanent housing managers to pursue resident feedback and oversee work-order satisfaction. In addition to DPW’s new employees, Balfour Beatty created two new positions to address quality assurance, quality control, and resident satisfaction. Those positions, the quality assurance representative and the resident engagement specialist are responsible for ensuring that any housing maintenance performed is to standard from an engineering standpoint as well as to the standard of the resident.