The Missouri Public Service Commission’s Cold Weather Rule, which is designed to help customers with heat-related utility bills, begins Tuesday. The rule will remain in effect through March 31st of next year. The Cold Weather Rule applies to natural gas and electric utilities under P-S-C jurisdiction that provides heat-related service. Municipality-operated systems, cooperatives, and those that provide propane delivered by truck are not under P-S-C jurisdiction.
The Cold Weather Rule prohibits the disconnection of heat-related service when the temperature is predicted to drop below 32 degrees during the following 24-hour period. It provides more lenient payment terms permitting reconnection of service for natural gas and electricity customers and allows customers to budget payments over 12 months.