The Missouri Public Service Commission has approved a request filed by Summit Natural Gas of Missouri, Inc. for a temporary variance from certain Commission rules and company tariffs relating to late payment fees and service disconnection requirements to assist customers during the COVID-19 pandemic.
Summit Natural Gas stated in its application that as part of Summit Natural Gas’ effort to provide safe and reliable service to its customers who are impacted by the COVID-19 pandemic,
Summit Natural Gas is seeking a waiver to discontinue any disconnection activities and any late payment fee assessments.
Summit Natural Gas asked that the waivers continue indefinitely until it determines that business has returned to normal or near-normal conditions. Summit Natural Gas stated in its application that it will provide at least 15 days’ notice to affected customers before reinstating late fees and disconnection activities. Summit Natural Gas serves approximately 20,600 natural gas customers in Missouri