Missouri A Leader In Crisis Hotline Reponse Times

Missouri is a national leader when it comes to 988 crisis hotline response times. That is what Director Valerie Huhn (hoon), the Director of the Missouri Department of Mental Health tells a committee of lawmakers it’s not enough…

In October, Missouri 988 received 5,311 phone calls, 94-percent of which were answered locally with the average wait time being about 14 seconds. The crisis line also responded in very quick fashion to the influx of text and chat messages received as well.

(From Missourinet)