As individuals and businesses adjust to the current business climate, critical infrastructure, including financial institutions are developing practices which will protect their employees and customers. At Heritage Bank of the Ozarks in Lebanon, Kim Light tells Regional Radio News financial institutions are making adjustments during the health crisis….

Light says the lobby at Heritage Bank is closed but they continue to serve customers……..


Light said they had shortened the drive thru hours, but after seeing customers waiting in line, they changed things slightly…..

Light said if a person needs access to their safe deposit box, or needs to see banking staff in person they should call the bank for an appointment.