The results of a second resident survey and a business survey that was conducted for the City of Lebanon were released on Monday. Etc Institute’s Robert Heacock shared some of the findings from data collected. According to Heacock, the resident survey showed overall satisfaction is trending upward, with the city being 34 percent above the national average for customer satisfaction related to city employees…..
The survey still showed that code enforcement was among the highest priorities for residents, along with streets, buildings, and city-owned facilities. The survey showed that Police and Fire also received a high satisfaction rating. The survey showed that some of those surveyed want the city to put some focus on biking and walking trails. The survey did show some concern about the safety of certain parks after dark and drug activity in some areas of the city.
The business survey which was conducted in June and July showed that street maintenance, sidewalks, and curbing ranked high as a priority. As to other areas related to the business survey 31 percent expected to expand their workforce, while one percent expected to be closed by the end of the year. The full report can be obtained from city hall.